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Dokumenteninhalt .

Service hotlines


Below is a list of telephone numbers of council departments whose services are frequently requested.

If you cannot find the department or service you wish to contact, phone the general enquiries number
of the City of Herne 0 23 23 / 16 0.


Telephone numbers
Council departments Services Phone
(0 23 23 /)
City council and ward councils Citizens’ helpline 16 16 16
Press and communications office Public relations 16 16 13
Finance Real estate 16 16 20
Finance Communal taxes 16 16 21
Citizen services Residents registration office 16 16 33
Citizen services Register office 16 16 34
Citizen services Insurance department 16 16 35
Citizen services Municipal immigration office 16 16 36
Citizen services Driver and Vehicle Licensing Agency 16 16 39
Education School-related issues 16 16 40
Education Adult education 16 16 43
Cultural amenities Office of culture 16 16 41
Cultural amenities City library 16 16 42
Fire service Fire prevention 16 16 37
Social affairs Social benefits 16 16 50
Children - Youth - Family Issues relating to children, youth, family 16 16 51
Health Issues relating to health 16 16 53
Public order and sport Public order, communal security 16 16 32
Public order and sport Sport 16 16 52
Urban planning Issues relating to planning 16 30 17
Urban planning Advice on building,
conservation of ancient monuments		 16 16 63
Land registry office Citizens’ advice on land register information 16 16 62
Public works and traffic Road building and maintenance,
waste water treatment, traffic planning		 16 16 66
Environment Environment hotline
(noise, air pollution, fly-tipping)		 16 16 18
Parks Green spaces 16 16 67
Waste disposal Herne (entsorgung Herne) General advice on waste and recyclable waste,
bulk waste		 16 16 70
Waste disposal Herne (entsorgung Herne) "“OsCar", the clean-up truck for "grubby corners" 16 30 00